Parents Information

Compliments & Complaints

We want to hear from you — whether something has gone well or something needs to change.

Sharing a Compliment

Positive feedback means a great deal to our team, and it helps us know what matters most to families.

Most concerns are resolved quickly by speaking to your child's key person or a member of the leadership team.

If a concern is not resolved, our formal complaints procedure sets out the steps, timescales and who will respond.

Families always have the right to contact Ofsted about a registered early years provider.

Call 07930 834240 or email nursery@stpanteleimon.co.uk. You can also speak to us in person at drop-off or collection.